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Delivery

Delivery - UK & Worldwide

UK Delivery There is no minimum order value. We offer free delivery on all UK orders over £250 (ex VAT). Orders under £250 (ex VAT and delivery) carriage is £6 plus VAT. 

International orders: 

Inside Europe postage costs are £9.95 for orders under £200. £15 for orders over £200 and £30 for order over £500 

Outside Europe postage costs are £10.50 for orders under £200. £16.95 for orders over £200 and £35 for order over £500

All UK orders are sent via a 24hr delivery service. Orders placed before 11am (Mon-Friday) will likely be despatched the same day but it is not guaranteed depending on busier times. If you urgently need your order by the next working day, please contact Jo at hello@ecoliving.co.uk.

We do not allow our products to be sold on any third party market place sites such as Amazon or eBay.

Packaging
All packaging is plastic-free

If you have any problems or need any more information please contact Jo at hello@ecoliving.co.uk

Returns
If you would like to refund or exchange an item please return within 14 days of delivery. You must email us within 7 days of receiving the goods to qualify for a refund. Unless an item is faulty the cost of returning the goods is the customer's responsibility. Goods must be returned unused, undamaged and in original packaging then we can issue a full refund.

To return a product please send to - 82 Spelthorne Lane Ashford Middlesex United Kingdom TW15 1UH.

Unless your item is faulty you will be responsible for paying for your own shipping costs for returning your item.