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Delivery

Delivery - UK & Worldwide

UK Delivery There is no minimum order value. We offer free delivery on all UK orders over £250 (ex VAT). Orders under £250 (ex VAT and delivery) carriage is £6 plus VAT. 

International orders: 

Inside Europe postage costs are £15 and £30 for order over £500 

Outside Europe postage costs are £15, £30 for over 200 and £45 for order over £500

All UK orders are sent via a 24hr delivery service. Orders placed before 11am (Mon-Friday) will likely be despatched the same day but it is not guaranteed. Busier times can take 2-3 working days to despatch. If you urgently need your order by the next working day, please contact Jo at hello@ecoliving.co.uk.

We do not allow our products to be sold on any third party market place sites such as Amazon or eBay.

Packaging
All packaging is plastic-free

If you have any problems or need any more information please contact Jo at hello@ecoliving.co.uk

Returns
If you would like to refund or exchange an item please return within 14 days of delivery. You must email us within 7 days of receiving the goods to qualify for a refund. Unless an item is faulty the cost of returning the goods is the customer's responsibility. Goods must be returned unused, undamaged and in original packaging then we can issue a full refund.

To return a product please send to - 82 Spelthorne Lane Ashford Middlesex United Kingdom TW15 1UH.

Unless your item is faulty you will be responsible for paying for your own shipping costs for returning your item.