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Delivery & Returns

Delivery - UK & Worldwide

  • UK under £250 - £6 + vat
  • UK over £250 (ex vat & delivery) - FREE
  • EU under £500 - £15
  • EU over £500 - £30
  • Outside EU - £15
  • Outside EU over £200 - £30
  • Outside EU over £500 - £45

There is no minimum order value, all UK orders are sent via a 24hr delivery service. Orders placed before 11am (Mon-Friday) will likely be despatched the same day but it is not guaranteed. Busier times can take 2-3 working days to despatch. If you urgently need your order by the next working day, please contact Jo at hello@ecoliving.co.uk.

We do not allow our products to be sold on any third party market place sites such as Amazon or eBay.

Packaging

All packaging is plastic-free

If you have any problems or need any more information please contact Jo at hello@ecoliving.co.uk

Returns

If you would like to refund or exchange an item please return within 14 days of delivery. You must email us within 7 days of receiving the goods to qualify for a refund. Unless an item is faulty the cost of returning the goods is the customer's responsibility. Goods must be returned unused, undamaged and in original packaging then we can issue a full refund.

To return a product please send to:

ecoLiving
82 Spelthorne Lane
Ashford
Middlesex ,UK
TW15 1UH.

Unless your item is faulty you will be responsible for paying for your own shipping costs for returning your item.